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Shipping & Delivery

Shipping in Australia

- FREE EXPRESS SHIPPING on orders over $100
- Orders under $100 are charged a flat rate of $19.95 for express shipping 

    Fulfilment

    Same day dispatch is available to orders placed before 11:00am (AEST Sydney time) and all other orders will dispatched within 1 business day.

     

    Rest of the world

    We do not currently offer International shipping. Please note that the use of parcel forwarding services is not covered by Alex Loves Colour's Terms & Conditions or Returns & Exchanges policy. Any issues arising during parcel forwarding are the sole responsibility of the customer. 

     

    Dispatch Confirmation

    As soon as your order has been dispatched from our warehouse you will receive an email with a tracking number that can be used to check your parcel’s progress.

     

    Shipping Services

    Couriers

    Same day dispatch is available to orders placed before 11:00am (AEST Sydney time) and all other orders will dispatch within 1 business day.

    Delays to Consider

    Although we endeavour to get the order to you as quickly as possible, please allow extra time during sale periods and public holidays. Please also consider delays during extreme weather conditions and unexpected short staff issues at our warehouse.

     

    Shipping & Delivery Assistance

    For any other enquiries regarding shipping or delivery, please contact Customer Service.